SHIPPING & DELIVERY

Orders are usually processed within 2–3 working days. UK delivery typically takes 3–5 working days.

We don't currently offer International shipping.

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EASY RETURNS

You have 14 days from receiving your order to request a return or exchange, in line with UK consumer law. Items must be unused and in their original packaging. Custom or personalised items are non-refundable unless faulty.

 

MONEY BACK GUARANTEE

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damage, and we’ll arrange a replacement or refund.

 

CONTACT US 

You can reach us via our Contact Us page or drop us a message on our Instagram @petalandfable_. We aim to respond within 1–2 working days.